Job Title: Community Engagement Specialist
Department: Development Department
Position Location: Greensboro, North Carolina
Position Classification: Exempt, Full Time
Supervisor: Director of Development
Job/Position Summary: The Community Engagement Specialist (CES) works as an independent contributor and as part of a team to execute the resource development strategy of the 51 counties we serve with a focus on the Triad region, appealing to individuals, corporations, foundations, clubs and schools to develop partnerships and a sincere vested interest in our mission to raise funds and awareness.
The Community Engagement Specialist works closely with the Development Director, to implement all aspects of the development plan in the Triad region. The CES assists with fundraising activities including, but not limited to fund drives, cause marketing campaigns, donor relations, wish family engagement, and fundraising events. This position provides administrative support for donor database, mailings, acknowledgments, and recognition. Position assists with donor recruitment, cultivation, retention, stewardship and appreciation. The CES also assists with volunteer management, and messaging and communications strategies, including marketing, public relations and social media related to development and fundraising efforts.
Job/ Position Responsibilities:
Recruitment and Engagement
Fundraising Event Development
- Support development efforts including community education presentations, prospect meetings, and any related tasks.
- Support organization in work to obtain event and in-kind donations, identify, cultivate, steward, and solicit existing and additional donors.
- Cultivate and steward current donors and prospective individuals and organizations interested in getting involved or renewing/growing their partnership.
Record Keeping and Administrative Support
- Work closely with the Director of Development and other team members to execute fund development goals, programs and plans focused on Triad region.
- Develop, manage and execute the strategic direction of key fundraising programs including but not limited to External Events, W.I.S.H. Society, National Partnerships, Kids for Wish Kids, Cause Marketing Campaigns, corporate partnerships and Wish It Forward.
- Manage logistics of internal events meeting fiscal goal and budgets expectations, as well as assist in volunteer recruitment and management.
- Collaborate with Branding and Communications Manager on related projects in all aspects of advertising, public relations and marketing, including collateral materials related to donor development, recruitment, and retention (website, Facebook, teamraiser, print media, etc.)
- Utilize Raiser’s Edge to maintain foundation, corporation, and individual donor information for evaluation, stewardship and reporting.
- Support efforts to identify, solicit, steward, maintain, and upgrade annual donors.
- Oversee the recruitment, onboarding and management of the Greensboro office internship program. Following an organized plan to provide tasks, instill growth and leadership to further develop their knowledge of a non-profit career.
- Perform other duties as assigned by the Director of Development.
This position requires a Bachelor’s degree in Marketing, Non-Profit Management, Communications or another related field (equivalent work experience may be substituted). A minimum of two years experience in non-profit (or comparable) organizations is preferred.
Submit a letter of interest, (MUST INCLUDE SALARY REQUIREMENTS, will not be considered if salary requirements are not stated), and resume to email@example.com by August 20, 2018. No calls, please.
- Tremendous leadership ability; the bent for taking responsibility, moving ahead and encouraging others; must have the self-confidence, the integrity, the intellect, and the perseverance that inspires trust and confidence.
- A decisive thinker, doer and strategic leader; will challenge, push and inspire volunteers and donors to think “big” and long term; the ability to focus donors and volunteers on key issues/initiatives that will benefit the organization in the long term.
- Excellent communication, management and interpersonal skills.
- Strong organizational/administrative skills; will be hands-on, someone who will get into the details and can handle multiple projects simultaneously and ability to work under pressure to meet deadlines.
- Financial acumen; must be comfortable with the financials of the business; operates with transparency and manages limited resources well.
- An entrepreneurial spirit; a highly driven, energetic, detail oriented, roll-up-the-sleeves yet disciplined work style; a person who enjoys a small company atmosphere and will be comfortable in an environment with lean staffing; the ability to wear a number of different hats and switch gears quickly and frequently.
- Working knowledge of Microsoft Office including Outlook, Word, Excel and Power Point (Raiser’s Edge a plus).
- Experience with pledge-based campaigns and grassroots fundraising.
- Ability to drive to events, meetings, planning sessions and other Make-A-Wish proceedings and to access reliable transportation for long drives.
- Ability to maintain flexible hours, including nights and weekends as needed and creativity to work in a fast paced environment.
- Networking experience, ability to create new professional relations as well as nourish current relationships.
- Skillset to effectively work in a team and collaborative environment.
Job Title: Chief Development Officer
Department: Development Department
Position Location: Charlotte, North Carolina
Position Classification: Exempt, Full Time
Supervisor: President & CEO
POSITION DESCRIPTION: The Chief Development Officer will be charged with creating the vision, mission and strategy for the development function. This position will report to the President & CEO, and will serve on the senior management team. He/she will effectively network with high net-worth individuals and the, corporate, foundation, government, business and non-profit circles to promote philanthropic awareness and a case for support.
The Chief Development Officer will be a chief spokesperson representing the organization to constituencies, both internal and external. He/she will manage a development team of nine, and will function well in a balanced culture that combines the richness and relevance of programs with the efficacy of best business practices, fiscal accountability, and institutional impact.
Building upon Make-A-Wish Central and Western North Carolina’s momentum of success, the Chief Development Officer will lead the vision and strategy for the fund development function in an organization which continues to be poised for even greater growth. This is a phenomenal opportunity for a development professional who is passionate about the mission of Make-A-Wish and playing an integral role in impacting the children and families of Central and Western North Carolina.
The position is based in Charlotte, North Carolina and will require travel within the 51 counties it serves, more specifically, Asheville and the Triad (Greensboro/Winston-Salem/High Point).
- Participate with the President & CEO, staff, and board of directors to lead the organization’s development strategies and chart the organization’s course in fund development.
- Create and implement a singular comprehensive strategic development plan for the organization, outlining specific fundraising enterprises, corresponding revenue targets and addressing annual and long-term, multi-year fundraising strategies.
- Implement donor cultivation and stewardship strategies resulting in annual campaign growth, effective donor segmentation, engagement of key constituencies, development of the organization’s fundraising base, leveraging tools and opportunities provided by the national office and the effective solicitation of donors capable of making a transformative gift ($10,000+).
- Collaborate with the Chief Program Officer and other partners to deepen the relationship between wish granting and fundraising, extending the average engagement of wish families, volunteers and donors with an expressed goal of making Make-A-Wish the charity of choice for wish families, volunteers and their personal and professional networks.
- Establish a major giving program that leverages the nationwide Wishes Forever campaign, national office fundraising support with planned giving and local staff expertise by providing training and coaching to volunteers, designing campaign specific activities, establishing institutional operational support and creating measureable goals.
- Identify, develop and implement a coordinated series of fundraising activities in every local market addressing key donor segments, using fundraising best practices and consistent with the overall organization fundraising strategy.
- Serve as the CEO’s designee with regional advisory boards, local volunteers and staff providing direction, support, recruitment and training as necessary to advance organizational priorities.
- Recruit, hire, support, train, coach, assess and supervise fundraising staff in the organization’s service area. Provide career development opportunities for all fundraising staff with specific attention paid to the identification and development of future leaders.
- Coordinate fundraising efforts involving the CEO, leadership volunteers, field staff and support by creating and driving processes for donor identification, classification, cultivation and solicitation.
- Institutionalize the operational use of Raiser’s Edge for the purpose of donor stewardship and extending relationships, develop fundraising operational procedures to support efforts.
- Regularly scan the communities served by the organization for new business prospects, fundraising opportunities, cause marketing partners and local leads to promote the Make-A-Wish brand.
- Target emerging primary and secondary markets for mission promotion, advertisement for referrals, volunteer recruitment, fundraising opportunities and new business development. Establish strategy for secondary market success.
- Ensure that all organizational internal and external communication is on brand, has consistent messaging and leverages the Make-A-Wish mission.
- Ensure that philanthropy and fund development are carried out in keeping with the organization’s values, mission, vision and plans.
- Work collaboratively with the CEO and national organization to coordinate programs and potential national sponsors.
- Serve as a collaborative member of the senior leadership team by participating in establishing overall chapter goals, policies and a culture of working together to achieve the organization’s mission.
- Team with the finance department to assure sound fiscal operation of the development function including timely, accurate and comprehensive development of charitable contributions income and expense budgets, reporting, monitoring and implementation.
- Ensure compliance with all relevant regulations and laws, maintain accountability standards to donors, and ensure compliance with code of ethical principles and standards of professional conduct for fundraising executives.
- Execute all other reasonable duties as assigned by the President & CEO.
- Passion, Imagination, vision, leadership and integrity.
- A minimum of seven years of major gift fundraising, with individuals/corporations and foundations in a professional capacity.
- Management experience with increasing levels of responsibility and with direct stewardship of boards of directors.
- A demonstrated track record of building a development function including but not limited to annual fund, major gifts, corporations and foundations, planned giving and events.
- A strategic approach to development with significant experience in cultivating and managing donors.
- A record of quantifiable success in development which encompasses many areas of donor segmentation, research and cultivation. A quantifiable track record of major gift fundraising.
- A demonstrated ability to plan and operate strategically, to build public support, to strengthen infrastructure, to inspire staff and the board of directors, and to develop effective programs.
- Exceptional financial, organizational and administrative skills.
- The ability to plan, set goals and objectives, organize, and follow through.
- A strong interpersonal and communication skill set and demonstrated ability to work effectively with and gain the respect and support of varied and changing constituencies including staff, board members, potential donors, volunteers and the like.
- A track record as an effective communicator skilled at writing as well as verbally; adept at writing proposals, solicitation letters, donor correspondence, and other kinds of material to enhance fundraising.
- Computer literate; knowledge of Word and Excel and experience with database software. Experience with Raiser’s Edge preferred.
- Position requires extensive travel throughout the chapter and flexible hours.
- Bachelor’s degree required.
- The ideal candidate will demonstrate the following capabilities:
- Commitment to the mission and work of Make-A-Wish with the credibility and persuasiveness to secure support from others.
- A manager who leads by example and exemplifies the values and ethics of the organization.
- A high achiever with ability to seize opportunities and realize results.
- An organized individual with strong creative and conceptual skills.
- A leader who functions effectively without being autocratic or political; must be a team player who is inclusive, flexible, creative, energetic, and fair minded.
- A decisive and resourceful individual with the willingness to accept responsibility and take charge of results; able to work successfully with limited resources.
- A self-starter who is confident enough to express opinions, forging ahead when appropriate and holding back when necessary, with a sensitivity to the feelings and opinions of others.
- An energetic person who is emotionally mature and dependable; a collegial individual.
To apply: Please send resume, cover letter and salary requirements to firstname.lastname@example.org. No phone calls.