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Employment Opportunities

Available Positions

POSITION TITLEDevelopment Coordinator

Department: Development
Location: Charlotte, NC
Reports To: Chief Development Officer
Supervises: Interns
Type of Position: Full-time

POSITION SUMMARY:

The Development Coordinator will support the Development team in Chapter fundraising efforts, working collaboratively with the Program team to engage partners with our local mission.  Responsible for the management and growth of donor relationships, the coordinator will work hand-in-hand with development team to creatively integrate the local business community into Make-A-Wish initiatives.

Essential Job Functions:

  • Initiate and strengthen corporate and foundation relationships with key donors through systematic cultivation
  • Design, implement, track and manage multiple fundraising initiatives and marketing campaigns with local corporate partners, including employee giving and Fund-A-Wish programs. Fulfill organization deliverables and ensure maximum benefit to both parties
  • Create and grow local cause marketing programs through regular connection, solicitation and stewardship of local businesses
  • Assist with donor recognition, including preparing and sending donor recognition materials
  • Respond to donor inquiries and contacting donors as required; work with team in cultivating new partners
  • Corporate donor and prospect research; identify local businesses with capacity and propensity to give
  • Coordinate mission interactions with corporate donors, including Wish Ambassador presentations, corporate send-off/welcome home parties, and story-telling
  • Work with program department to implement wish ambassador program throughout development initiatives
  • Together with the CDO and Director of Development, participate in the organization’s strategic planning process to ensure integration of fundraising, awareness and philanthropy
  • Design and implement short and long term fundraising plans and budgets to support strategic goals
  • Manage the Wish Ball gala volunteer committee. Initiate and strengthen volunteer relationships, guiding the group to success in solicitation and stewardship of event donors and sponsors
  • Research, solicit and steward in-kind donations as it relates to signature events, particularly the annual Wish Ball gala.
  • In conjunction with CDO and Director of Development, manage the planning and of annual Wish Ball gala; cultivate and steward corporate donors in attendance, oversee silent and live auction procurement, ticket and sponsorship sales, and committee partnership. Execute logistics as related to the creation of a mission-centered program for the evening
  • Maintain National corporate partner relationships throughout chapter territory, facilitating mission interactions, marketing touch points, and fundraising as needed; Help to grow local relationships where applicable
  • Record keeping and reporting as it relates to specific job responsibilities; data entry utilizing Raiser’s Edge, and regular reporting to the Development team
  • Lead special projects, as advised by supervisor, to advance fundraising goals; other duties as assigned by supervisor

Essential Skills and Abilities:

  • Commitment to and passion for the mission of Make-A-Wish
  • Excellent organizational skills
  • Ability to work weekends and evening events/functions as required
  • Ability to create and manage timelines and deadlines to achieve individual and team goals, both long-term and short-term; Proven ability to take responsibility and to problem solve in a proactive manner
  • Ability to manage multiple projects simultaneously in an efficient and effective manner
  • Effective oral and written communication skills; Comfortable with public speaking; ability to inspire
  • Understanding of finance and business
  • Excellent customer service orientation and professional demeanor; willingness to go above-and-beyond
  • Ability to successfully work/positively contribute to a collaborative, team oriented environment
  • Effectively work in partnership with other departments to achieve goals
  • Strong initiative and motivation
  • Exceptional attention to detail

Required Education and Experience

  • Strong database system and PC skills with proficiency in Word, Excel, Power Point and Outlook. Raisers Edge and Kintera preferred.
  • 1-3 years work experience
  • BS/BA or equivalent combination of education and/or work experience

Additional Qualifications

  • Valid driver’s license and reliable transportation
  • Must be able to lift or carry a minimum of 30 pounds

All interested applicants must submit their resume and cover letter by Wednesday, February 28 to erfhzr@ap.jvfu.bet. No phone calls, please.  

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POSITION TITLE: Wish Specialist 

Department: Mission Delivery                    
Location: Charlotte, NC
Reports To: Director of Wish Granting
Type of Position: Full-time

POSITION SUMMARY: 

Manages a wish case load of 60-100 wishes annually ensuring each wish is of the utmost quality for every single child while working in partnership with internal and external constituents to make each one a reality. 

Essential Job Functions:
  • Sets expectations and ensures the coordination of all details involved with the wish, including but not limited to: transportation, accommodations, services, assisting chapters, medical equipment, liability forms, and itineraries.
  • Grants wishes as assigned
  • Conducts Wish Discovery Visits for each assigned wish child in partnership with one volunteer wish granter.  Travel to central meeting locations for Wish Discovery required.
  • Works with families, volunteers, vendors and donors throughout the wish process to ensure a quality wish experience. 
  • Works with volunteers and development team on the solicitation of in-kind goods and services to enhance the wish-granting process.
  • Creates wish budgets and requests expense checks.
  • Plans and creates itineraries and assembles and delivers/sends Wish Packets.
  • Ensures all budget and expense forms track in-kind donations and cash expenditures properly.
  • Maintains administrative records of wishes in RE database and files.
  • As needed, seeks the advice of physicians, social workers, and other medical professionals to address medical needs of wish children or wish participants.
  • Protects wish file confidentiality through chapter approved systems and personnel training.
  • Functions as primary contact for chapter’s 24-hour emergency system as requested/scheduled.
  • Consistently implements national and chapter wish-granting policies, guidelines, standards, and procedures to ensure consistent program quality and to protect wish families and the Foundation.
  • Helps to identify and solve program issues and increase quality of wish experience for families and volunteers.
  • Works with Chief Financial Officer to reconcile wish budgets and reporting as needed.
  • Maintains positive relationships with referral sources.
  • Participates in medical outreach as needed to teach and promote the Make-A-Wish mission and to increase quality referrals from medical professionals.
  • Works in partnership with development team to identify families that have an interest to Wish It Forward. 
  • Other duties as assigned by the Director of Wish Granting and Chief Program Officer.
Essential Skills and Abilities:

  • Ideal candidate would have logistics planning, child life, communications or similar background
  • Analytical and creative mindset
  • Exceptional organizational skills; extreme orientation to detail
  • Ability to create and manage timelines and deadlines to achieve individual and team goals, both long-term and short-term; Proven ability to take responsibility and to problem solve in a proactive manner
  • Gracefulness under pressure and deadlines; must be able to manage multiple projects at once
  • Gregarious and approachable personality that works easily with internal and external partners
  • Good negotiation skills; resourcefulness
  • Positive, 'can do' attitude; no job is too big or too small
  • Proactive, orientation to solutions
  • Ability to build strong internal relationships and leverage cross-department resources
  • Excellent customer service orientation and professional demeanor; willingness to go above-and-beyond
  • Excellent written and verbal communication skills
  • Ability to work and collaborate as part of a small, fast-paced team
  • Ability to work weekends and evening wishes/events/functions as required
  • Bachelor’s Degree

Additional Qualifications

  • Valid driver’s license and reliable transportation
  • Must be able to lift or carry a minimum of 30 pounds
  • Monthly travel required for wish visits in chapter territory, limited

All interested applicants must submit their resume and cover letter by March 2, 2018 to erfhzr@ap.jvfu.bet.  No phone calls, please. 




Make-A-Wish® Central & Western North Carolina
1131 Harding Place
Charlotte, NC 28204
(704) 339-0334
Toll Free (877) 677-9474
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