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Commonly Asked Questions

Commonly asked questions

Learn more about our volunteer program

Commonly Asked Questions

What are we looking for in a volunteer? Volunteers must be positive, outgoing, and passionate about children and our mission. It is important that volunteers work well in a team environment.  In addition, our volunteers need to be open-minded and flexible to meet the needs of the families we serve. 

What kind of involvement do we ask of our volunteers? Commitment levels vary, depending on your volunteer position. You may choose to become heavily involved or you may sign up for special events one at a time as you’re able. 

What type of roles do volunteers have with Make-A-Wish? There are five main areas of volunteerism:  Special Events, Fundraising, Office Assistance, Translating and Wish Granting.  See descriptions here.

Why do I have to undergo a criminal background check? Make-A-Wish volunteers are trusted to work directly with our wish families and to handle Make-A-Wish resources (including money or donated goods) as they arrange wishes or volunteer at events. For the protection of the wish families and Make-A-Wish itself, we require criminal background checks of staff and most volunteer positions every three years. All information in the application and any acquired through the background check will remain confidential and is used only for screening and placement purposes. The cost of the background check is $25.

Where will I be asked to volunteer? Our chapter covers 51 counties, and we ask all volunteers to consider volunteering in your area and beyond.


Counties Served: Alexander, Anson, Cabarrus, Catawba, Cleveland, Gaston, Iredell, Lincoln, Mecklenburg, Montgomery, Rowan, Stanly and Union.


Counties Served: Avery, Buncombe, Burke, Caldwell, Cherokee, clay, Graham, Haywood, Henderson, Jackson, McDowell, Macon Madison, Mitchell, Polk, Rutherford, Swain, Transylvania, Yancey and Watauga.


Counties Served:  Alamance, Alleghany, Ashe, Caswell, Davidson, Davie, Forsyth, Guilford, Hoke, Moore, Randolph, Richmond, Rockingham, Scotland, Stokes, Surry, Wilkes and Yadkin.

I have a question not addressed here? Please contact Annalise Sansouci, Volunteer Coordinator at 704-339-0334 x221

Help wish kids take flight

Help wish kids take flight

Make-A-Wish® Central & Western North Carolina
1131 Harding Place
Charlotte, NC 28204
(704) 339-0334
Toll Free (877) 677-9474